Fake Bank Calls Push Victims to ‘Safe’ Accounts

Heimdal Security · Medium sophistication
Last updated October 21, 2026

A UK survey found that many people targeted by scams do not report them, especially when they have not lost money. It also identifies a common phone scam: callers impersonate banks, police, or government bodies and pressure people to move money into a supposedly safe account.

Key findings

  • 42.7% of surveyed scam targets did not report the incident to their bank, police, or the platform involved.
  • Among people who did not report, 47.2% said they had lost nothing and did not think reporting mattered; only 7.2% cited embarrassment.
  • 60.5% of scam-targeted 18-to-24-year-olds reported receiving calls impersonating a bank, police, or government body.
  • The callers' reported objective was to persuade targets to move money to a supposedly safe account, including one in the victim's own name.
  • People aged 25 to 34 had the highest reported rate of financial loss, at 35.7% of those targeted by a scam.

Who’s being targeted

  • Commonly targeted roles: All employees, Finance and accounts-payable teams, Employees authorized to make payments or transfers, Customer-facing staff.
  • Affected industries: Banking, Financial services, Government, Law enforcement.
  • Attack channels: vishing.
  • Impersonated: A bank, the police, or the government.

Awareness takeaways

  • Treat unexpected calls about money as suspicious. Hang up and contact the bank through a trusted number rather than continuing the call.
  • Report scam attempts even if no money was lost, because reports can help authorities identify and disrupt repeat scams.
  • Do not let urgency override verification. Stop and independently check any request to pay or transfer money.
  • Report phishing emails and scam texts through the official reporting routes so the intelligence can be acted on.

Red flags to watch for

  • Unexpected call about money
  • Pressure to act immediately
  • Request to move funds to a 'safe account,' including an account in the target's own name
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Read the video transcript

Your bank or the police will never ask you to move money to a ‘safe account.’ The caller says there’s a problem with your money. They claim to be your bank, the police, or the government, then push you to transfer it immediately, even to an account in your own name. That’s the trick: an account with your name on it can still be part of the scam. An unexpected call, a money emergency, and pressure to act now? Stop. Hang up. Then call 159 to reach your bank through a trusted route.

MITRE ATT&CK techniques

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